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Curtin University
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Suggestion: Maintenance during Study Week

By Curtin Library 8 November 2017 News & events Comments off

From the suggestion box@Curtin Library…

Maybe, DON’T schedule maintenance/construction during STUDY WEEK (please?)

(I am on lvl 4 and I can hear drilling/banging noises)

The Library responds…

Hi there, sorry that your study has been disrupted. The Library was unaware of the planned work so we have shut the work down so it will be done at a more suitable time.

Colin Sinclair
Manager
Curtin Library

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Suggestion: Study Room Air-conditioning

By Curtin Library 6 November 2017 News & events Comments off

From the suggestion box@Curtin Library…

I have booked the study room in Level 5 for multiple times on the weekend. I also understand that there were people have been complaining that there was too much noise from the discussions in the study room. However, me and my group have noticed that the rooms (513,514,515) were stuffy and hot. We think that the air-cond was not switched on. That may be the reason why people have been leaving the door open. I think it will be good to look at the air-cond conditions in these rooms, especially when the weather is getting hotter.

The Library responds…

Thank you for reporting the issue with the air-conditioning. We have reported this to University Properties who will investigate this.

Barbara Parnaby
Manager
Curtin University Library

 

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Sanctions: don’t delay your exam results

By Curtin Library 6 November 2017 News & events Comments off

Don’t delay your exam results. To avoid sanctions, please return all items by the due date and keep outstanding fines below $20.

Check due dates on all Library items here.

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Silent on six – starting soon

By Curtin Library 2 November 2017 News & events Comments off

To help you study for exams, level six will be a silent zone (talking and eating food not permitted) from 6 November to 24 November 2017.

The Library asks all students using level six to be respectful of the study needs of others by:

  • Observing complete silence.
  • Only completing group study work on level two, three, four or five.
  • Not consuming food.
  • Having mobile phones on silent and calls answered outside of level six.
  • Ensuring headsets are turned down if listening to lectures or any other audio – please move to a different area if others are being disturbed.

Library staff will assist to keep disruptions to a minimum. If you experience issues, please dial 7166 on the nearest help phone or email libraryenquiries@curtin.edu.au for assistance.

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Feedback: Alumni / Visitor Database Access

By Curtin Library 1 November 2017 News & events Comments off

From the suggestion box@Curtin Library…

A monumental and disappointing waste of time to go to Curtin Library today to find out the alumni/visitor login isn’t allowing access to the journals/databases etc.

The Library responds…

I am sorry you had a wasted journey. Unfortunately, because of database licensing restrictions only some of the Library’s electronic resources are available to alumni and on site visitors. For further information about which databases can be accessed from within the Library, please refer to the list at http://databases.library.curtin.edu.au/ (Select “Databases for Onsite Use” from the drop down menu).

David Wells
Manager, Collections
Curtin University Library

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Suggestion: Noise in iZone area

By Curtin Library 1 November 2017 News & events Comments off

From the suggestion box@Curtin Library…

Hi,
I understand that the library area near the Apple computers are ‘social’ however I would appreciated if you could reinforce that it is a social study area, not a meet up and hang out area, especially the area where the back seats are, a number of students are trying to achieve study and the loud laughing and loud non study related chatter is disturbing. These students would be better directed to spend this time in Bookmark. Maybe you could reinforce with signage in the areas behind the apple computers. Thank you for your consideration.

The Library responds…

Thank you for your feedback and suggestion regarding signage for the Level 2 iZone area. We regularly review our signage so we will take this into consideration.

I have asked Library staff who monitor the area to be alert to the concerns you raise and where necessary, remind people of the rules. You may also report problems like this to a member of staff or via email to Libraryenquiries@curtin.edu.au. This email address is monitored all the time the Library is providing full service and issues will be attended to as soon as possible once they are drawn to our attention.

Barbara Parnaby
Manager
Curtin University Library

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Suggestion: Indoor Plants

By Curtin Library 1 November 2017 News & events Comments off

From the suggestion box@Curtin Library…

I’d like to suggest incorporating a large number of indoor plants into the library. Many studies have proven their merit in improving air quality and other studies have indicated that indoor plants may help reduce stress in young adults and improve focus and health when studying. Indoor plants would also be an aesthetic and modern addition to the decor of the library. Maybe one study area could be used as a trial location with demand measured relative to other similar study areas?

The Library responds…

Thanks for your suggestion. We are including this in our talks with Properties for any upcoming Library refurbishment to see how we can best incorporate this into the design. In the meantime we’ll also look at what we could do now.

Regards

Colin Sinclair
Manager
Curtin University Library

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Suggestion: Catalogue Searches

By Curtin Library 31 October 2017 News & events Comments off

From the suggestion box@Curtin Library…

Please increase the time you can keep tabs open with catalogue searches. I understand how timing out a catalogue search may be useful on the library computers but when you are studying at home and you lose several journals you intended to come back after you checked each out individually, it drives you bonkers -especially when you can’t remember what you searched to find them.

The Library responds…

Thanks for your feedback. We have been in contact with the vendor and they have advised that this issue will be fixed in an upcoming release.

Regards

Colin Sinclair
Manager
Curtin University Library

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Suggestion: Silent Computer Room 6.104

By Curtin Library 30 October 2017 News & events Comments off

From the suggestion box@Curtin Library…

Dear Library management,

I am a student who uses the computers located in Level 6 – Room 6.104 daily. Using this specific room and a specific computer has become habitual and I honestly can’t imagine studying anywhere else as I have grown so use to this specific room (because in my opinion, it is the quietest computer room on campus). The new time restrictions have limited and affected the way I can maximise the time I spend on my studies here on campus, as I am unable to use the computers before 7:30 am and on the weekends. This is the time where I am able to get the majority of work done, as there are virtually no students here before 7 am. To my understanding, I have not experienced regular students using Room 6.104 as being particularly loud or noisy. However, I have observed that the students in 6.106 often make quite a lot of noise. Are you able to consider changing the time restrictions for Room 6.104, as it really does affect my studies, especially the weeks leading up to the exams (where I need to utilise the computers the most).

The Library responds…

Thank you for the feedback regarding the Robertson Library Silent Computer Room in 6.104.

Due to ongoing concerns and complaints, we decided to lock this room overnight and on weekends and this has helped discourage noise on the floor. While I understand this prevents access to your preferred study environment, I would ask that you consider using the suitable alternative study spaces nearby, including the Silent Computer Room next door in 6.103 or the Silent Computer Room on Level 5 (inside the Level 5 Silent Area).

We will continue to monitor the impact of this decision and welcome any further feedback.

Barbara Parnaby
Manager
Curtin University Library

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Suggestion: Toilet Door

By Curtin Library 30 October 2017 News & events Comments off

From the suggestion box@Curtin Library…

Hi Library staff!
I just want to voice out my concern regarding the door on one of the female toilet cubicle in the silent room on level 5, as one of them does not properly closed. Im just concern for my fellow female students privacy when using the toilet, thats why I would just like to suggest for it to be fix. Thank you very much!

The Library responds…

Thank you for reporting the issue with the door. We have passed this on to University Properties to investigate and address the problem.

Barbara Parnaby
Manager
Curtin University Library

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