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Suggestion: noisy study rooms

By Curtin Library 22 June 2018 News & events No Comments »

From the suggestion box@Curtin Library…

Does the library even do anything about noisy people in study rooms? I saw one of your staff talk to a group a number of times and then they just left and nothing changed. Why are people allowed to stay when they’re disturbing everyone else?

The Library responds…

Thank you for the feedback. Library staff have a policy to provide two warnings to remind clients of considerate behaviour rules and after this should be taking further action, including asking groups to leave when they are not complying. I am not sure what floor of the Library you were on when this happened, however, I will remind Library staff to be vigilant.

If you have any further concerns, you may wish to email LibraryEnquiries@curtin.edu.au. This email address is monitored all the time the Library is providing full service and issues will be attended to as soon as possible once they are drawn to our attention.

Barbara Parnaby
Manager
Curtin University Library

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