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New catalogue – tell us what you think

By Curtin Library 17 July 2017 News & events 4 Comments »

What do you think of our new look catalogue? We’d love to hear your thoughts, please complete our survey to give us your feedback.

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  1. Meagan July 20, 2017 1:26pm

    Bring back the old version, this version is not user friendly.

    • David Wells July 21, 2017 1:49pm

      Hi Meagan

      Thanks for you comment. I am sorry you don’t find the new look catalogue easy to use. There are some improvements to functionality scheduled for August. We are always keen to improve, so in the meantime please let us know your thoughts in detail through our survey form (see the link above).

      David Wells
      Manager, Collections

  2. Lesley Neale August 8, 2017 3:59pm

    I agree with Meagan. The new catalogue is really bad, visually and to use. I’ve researched using Curtin library for 14 years, and always enjoyed the experience, until now.

    Surely a new format needs to be trialled by users first?

    Lesley

    • University Library August 9, 2017 10:25am

      Hi Lesley,

      Thank you for your feedback on Curtin catalogue’s new user interface. We’re sorry you’re not happy with it. Changes to the layout can cause initial frustration and for that we apologise. To minimise this help can be found by using the Libguide or contacting your Faculty Librarian who would be happy to guide you through the new interface.

      Our aim is to make the interface cleaner and more intuitive to use, so we welcome any specific feedback you have. You can send your comments by using the ‘Feedback’ link on the library homepage, just below the ‘Search the Library catalogue’ search box. The feedback link will be in place for 2 months and this was our preferred method of evaluation with Curtin University clients. Whilst we considered other methods of client involvement we found the timing was never appropriate and felt this was the best and least disruptive way of communicating with clients.

      To reassure you, there is no loss of functionality with the new look catalogue, although it may take time to find some functions that have moved. The basic system (which we customise for Curtin clients) was upgraded by the vendor and is the system that will now be supported and developed moving forward, having undergone extensive user testing. We feel that this interface is in keeping with current modern discovery systems.

      Please do send your ideas and comments on any specific issues you are having with the catalogue to us. We welcome your feedback which will be investigated and any changes seriously considered.

      Please let us know if we can help with any specific problems you’re having. We’ll do our best to help you and resolve any issues.

      Colin Sinclair
      Manager
      Curtin University Library