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Posts in the "News & events" category

Suggestion: assistance animals

From the suggestion box@Curtin Library… Just a suggestion, but in your set of rules you have stated that only Guide Dogs are allowed in the library (6.4). You may want to update this to include all assistance animals. I am sure no one would remove an assistance animal but the rules set out may make […]

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Suggestion: staff

From the suggestion box@Curtin Library… Your front desk staff are abysmal. I can’t believe the library allows such rude people to work on the desk where they are responsible for interacting with patrons and helping. Let me tell you, there are several front desk staff who are consistently rude, abrupt, and condescending. My friends and […]

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Suggestion: silent computer area

From the suggestion box@Curtin Library… Why don’t the silent computer rooms support headphones? I get that speakers don’t work, it is a silent computer room after-all, but why not headphones? The Library responds… Thanks for the questions. Due to previous complaints, the sound cards are specifically disabled on PCs in the Silent Computing Rooms on […]

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Suggestion: food and noise

From the suggestion box@Curtin Library… Hi, Loud conversations via phone and in person, related and unrelated to uni work, regularly occur within vicinity to the computers on level 3. As a bench mark I refer to conversations audible through headphones as loud. There seems to be some confusion amongst students about whether it is fine […]

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Suggestion: food

From the suggestion box@Curtin Library… People eating noisily and smelly foods in the silent study areas is heavily distracting. More frequent roamers to check for them please. The Library responds… Thank you for the feedback. I have asked Library Staff to monitor this. You can also report problems like this to Libraryenquiries@curtin.edu.au as this email […]

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Suggestion: lidded bins

From the suggestion box@Curtin Library… Replace the lidded bins with open-top bins. I don’t want to touch things when I drop rubbish into it – it’s disgusting. Hence, I’m pushed to leave my rubbish NEXT to the bin, which i feel bad about, but there’s no way I am touching the bin. The Library responds… […]

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Suggestion: Computer Use

From the suggestion box@Curtin Library… Can the library helpers start issuing move-on notices to people who aren’t using computers? It’s so annoying coming to level 3 when maybe 80 computers are supposed to be free, but lots of people are just sitting at the desks using a notebook or their laptop. The Library responds… Thank […]

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Suggestion: Anti-bacterial wipes

From the suggestion box@Curtin Library… Alcohol/ anti-bacterial wipes situated around library and abacus labs for keyboards and desk areas. The Library responds… Thank you for the suggestion regarding anti-bacterial wipes in the Library and Abacus Labs. We understand that hygiene is important and know that some of our clients who are concerned about this carry […]

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Suggestion: Quiet Computer Room

From the suggestion box@Curtin Library… Quiet rooom – library computer facilities including sound – no group activities PLEASE Can we have a rooom where there is library computer facilities including sound where it is QUITE no group activities PLEASE!!!!!!! DO NOT SUGGEST A LAPTOP IN THE QUIET AREA!!!!! I want to use the mainframe computer […]

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Suggestion: e-Shelf

From the suggestion box@Curtin Library… Eshelf is not user friendly, can you please add functionality for how to save journals which are sent to eshelf? I currently have 100 journals in my eshelf and there is no order to how they are saved. and when you click on one it makes the list go back […]

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