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Archive for September, 2017

Air conditioning maintenance

Please be advised that work will be taking place on the Library’s air conditioning system today. We apologise for any inconvenience.

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Queen’s Birthday Public Holiday

Please note the Library opening hours for the Queen’s Birthday public holiday on Monday 25 September 2017. Robertson Library Robertson Library’s opening hours will remain the same (24/7) with swipe card access after 8pm. The Enquiries Desk will also remain the same, operating from 8.00am – 8.00pm. Curtin Graduate School of Business Library Curtin Graduate School […]

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LibQual feedback: training sessions

You asked for more training for PhD students, here’s what we provide. Thank you for giving the Library a 83% overall satisfaction rating in the 2017 Library LibQual Survey! We have prepared a report that details what the Library has done to address your feedback and comments.

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Suggestion: Cleaning

From the suggestion box@Curtin Library… Hi Curtin Library, I keep finding study pods with hair and other less than sanitary things on them. Would it be possible to have wipes or paper towel and a squirt bottle of surface cleaner made available so students can wipe down the pods that are dirty? I understand that […]

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LibQual feedback: toilets and cleaning

You raised many issues with toilets, equipment and furniture not being cleaned properly, here’s what we did about it. Thank you for giving the Library a 83% overall satisfaction rating in the 2017 Library LibQual Survey! We have prepared a report that details what the Library has done to address your feedback and comments.

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Suggestion: Mac computers

From the suggestion box@Curtin Library… Hi Could you please seriously consider a designated quite area with Mac’s available for students? For some students this is their only opptunity to study! International / mature age just to start with. Trying to study within the IZone area, with common group tables in the proximity it is not […]

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LibQual feedback: policies and rules

There were a number of behaviours that you provided negative feedback about, here’s what we did about it. Thank you for giving the Library a 83% overall satisfaction rating in the 2017 Library LibQual Survey! We have prepared a report that details what the Library has done to address your feedback and comments.

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Group study rooms reminder

A friendly reminder that Robertson Library group study rooms are meant for groups of three people or more. Groups of less than three may be asked to move elsewhere.

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Suggestion: Silent Room Monitoring

From the suggestion box@Curtin Library… Please increase frequency of rover patrols of the silent rooms, especially during mid-semester and end of semester exams. There are often people whispering or playing music/lectures at a loud level through their earphones and this is distracting. The Library responds… Thank you for the suggestion. I have asked Library Staff […]

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LibQual feedback: noise

You told us that some areas are not well soundproofed and the Library is a noisy place, here’s what we did about it. Thank you for giving the Library a 83% overall satisfaction rating in the 2017 Library LibQual Survey! We have prepared a report that details what the Library has done to address your feedback and […]

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