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Curtin University
Library blog

Air conditioning maintenance

By Curtin Library 21 September 2017 Facilities No Comments »

Please be advised that work will be taking place on the Library’s air conditioning system today.

We apologise for any inconvenience.

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Queen’s Birthday Public Holiday

By Curtin Library 20 September 2017 Facilities No Comments »

Please note the Library opening hours for the Queen’s Birthday public holiday on Monday 25 September 2017.

Robertson Library

Robertson Library’s opening hours will remain the same (24/7) with swipe card access after 8pm. The Enquiries Desk will also remain the same, operating from 8.00am – 8.00pm.

Curtin Graduate School of Business Library

Curtin Graduate School of Business Library will be closed.

John Curtin Prime Ministerial Library (JCPML)

The JCPML will be closed for business.

WA School of Mines Kalgoorlie Library

WA School of Mines Kalgoorlie Library’s opening hours will remain the same.

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LibQual feedback: training sessions

By Curtin Library 20 September 2017 News & events No Comments »

You asked for more training for PhD students, here’s what we provide.

Training Sessions

Thank you for giving the Library a 83% overall satisfaction rating in the 2017 Library LibQual Survey! We have prepared a report that details what the Library has done to address your feedback and comments.

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Suggestion: Cleaning

By Curtin Library 20 September 2017 News & events No Comments »

From the suggestion box@Curtin Library…

Hi Curtin Library,
I keep finding study pods with hair and other less than sanitary things on them. Would it be possible to have wipes or paper towel and a squirt bottle of surface cleaner made available so students can wipe down the pods that are dirty? I understand that this would create more waste in the library, but a clean work space is far more enjoyable to work in.
Kind regards

James

The Library responds…

Thank you for the suggestion regarding cleanliness of study pods in the library.
We understand that hygiene is important and know that some of our clients who are concerned about this carry their own wipes. With regards to the Library, we would find it difficult to provide wipes and supplies throughout the entire space, however, the desks and keyboards in the Library are cleaned regularly. You may report any cleaning issues to our staff and they will assist.

Barbara Parnaby
Manager
Curtin University Library

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LibQual feedback: toilets and cleaning

By Curtin Library 18 September 2017 News & events No Comments »

You raised many issues with toilets, equipment and furniture not being cleaned properly, here’s what we did about it.

Toilets and Cleaning

Thank you for giving the Library a 83% overall satisfaction rating in the 2017 Library LibQual Survey! We have prepared a report that details what the Library has done to address your feedback and comments.

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Suggestion: Mac computers

By Curtin Library 14 September 2017 News & events No Comments »

From the suggestion box@Curtin Library…

Hi
Could you please seriously consider a designated quite area with Mac’s available for students? For some students this is their only opptunity to study! International / mature age just to start with. Trying to study within the IZone area, with common group tables in the proximity it is not conducive.

The Library responds…

Thank you for the suggestion about locating some Mac computers in a quiet or silent area of the library. I can appreciate that this would be very useful so we will take this into consideration for our future planning.

Barbara Parnaby
Manager
Curtin University Library

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LibQual feedback: policies and rules

By Curtin Library 14 September 2017 News & events No Comments »

There were a number of behaviours that you provided negative feedback about, here’s what we did about it.

Policies and Rules

Thank you for giving the Library a 83% overall satisfaction rating in the 2017 Library LibQual Survey! We have prepared a report that details what the Library has done to address your feedback and comments.

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Group study rooms reminder

By Curtin Library 13 September 2017 News & events No Comments »

Group study room - small

A friendly reminder that Robertson Library group study rooms are meant for groups of three people or more. Groups of less than three may be asked to move elsewhere.

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Suggestion: Silent Room Monitoring

By Curtin Library 13 September 2017 News & events No Comments »

From the suggestion box@Curtin Library…

Please increase frequency of rover patrols of the silent rooms, especially during mid-semester and end of semester exams. There are often people whispering or playing music/lectures at a loud level through their earphones and this is distracting.

The Library responds…

Thank you for the suggestion. I have asked Library Staff to pay special attention to monitoring noise. The Library will run a ‘Silent on 6’ campaign for study week and exam weeks to ensure that the environment is as quiet as possible in the lead up to exams. In the meantime, please tell a staff member if you are being disturbed. You can also report problems to Libraryenquiries@curtin.edu.au as this email address is monitored all the time the Library is providing full service and issues will be attended to as soon as possible once they are drawn to our attention.

Barbara Parnaby
Manager
Curtin University Library

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LibQual feedback: noise

By Curtin Library 12 September 2017 News & events No Comments »

You told us that some areas are not well soundproofed and the Library is a noisy place, here’s what we did about it.

Noise

Thank you for giving the Library a 83% overall satisfaction rating in the 2017 Library LibQual Survey! We have prepared a report that details what the Library has done to address your feedback and comments.

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