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Curtin University
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Mac Echo360 PCAP endless Transcoding Pending and possible data loss!

By Martin Hill March 3rd, 2014 iLecture Issues to delete Comments Off on Mac Echo360 PCAP endless Transcoding Pending and possible data loss!

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Version 5.3.36183 of the Mac version of the Echo360 Personal Capture software (PCAP) sometimes gets stuck in a loop endlessly transcoding and never actually publishing after pressing the Publish button.

If interrupted, affected recordings are sometimes deleted with very frustrating results for affected users.

The solution is to install the new version 5.3.39672 of the PCAP software. See iLecture Support for more details.

Mac Echo360 PCAP 5.3.39672

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