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Learning Technologies Support

Blackboard Collaborate Issues

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By Learning Technologies Support September 21st, 2015 Blackboard Collaborate Issues Blackboard Issues iLecture Issues

Check the current health status and view past incidents of our Learning Technology products and services. (more…)

Blackboard Collaborate – Linking Java .jnlp files

By Learning Technologies Support August 23rd, 2013 Blackboard Collaborate Issues

PROBLEM: Blackboard Collaborate fails to load in Windows 7.

SYMPTOMS: When a Blackboard Collaborate session fails to load the cause may be that the Java .jnlp files have not been associated with the Java Web Start Launcher.
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