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Curtin University
Learning Technologies Support

Discussion board freezes when loading long threads

By Learning Technologies Support August 22nd, 2013 Blackboard Issues Comments Off on Discussion board freezes when loading long threads

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Status: Work In Progress

Issue: When browsing threads with over 100 replies, your web browser may crash.

Cause: The issue does not occur in every case, and has been replicated in Google Chrome.

Solution: If you experience this error, try again using a different web browser such as Firefox.

You can also try collecting all posts following the steps below, which will allow you to continue using the same browser:

  1. Browse to the Discussion Board forum
  2. Click on Collapse All
  3. Click on Select: All
  4. Click Message Actions > Collect

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