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Curtin University
Learning Technologies Support

Copy and paste does not work in some browsers

By Learning Technologies Support August 22nd, 2013 Blackboard Issues Comments Off on Copy and paste does not work in some browsers

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Status: Workaround

Issue: When copying any content from a web browser (within Blackboard, or from another web page), the paste function produces some errors. The problem only occurs when copying from a web browser. Copying from any other content source, including Microsoft Word and PDF, does not experience errors.

Windows PC
with Firefox

Mac OSX
with Safari, Firefox or Chrome

On a Windows PC, the paste function does not work correctly on the Firefox web browser only.
We recommend using Google Chrome as your web browser, which does not experience this error.
If you continue to use Firefox, you will need to copy and paste your content into Microsoft Word, and then copy from Microsoft Word then paste into Blackboard using your keyboard.  Please follow the steps below to do this.
On Mac OSX, the paste function does not work correctly with Safari, Firefox or Chrome web browsers.

You need to copy and paste your content into Microsoft Word, and then copy and paste into Blackboard using your keyboard.  Please follow the steps below to do this.

Solution:

Download the Copy and Paste in Blackboard tip sheet (PDF) for steps to work around this issue.

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