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Suggestion: Reduced Noise on Level 2

By Curtin Library 23 August 2018 News & events No Comments »

From the suggestion box@Curtin Library…

Level 2 is far too loud. It’s okay to talk and be social in the group table area, but certain groups get too out of control, with loud obnoxious laughing and yelling. If library representatives could just remind these groups to be civilised that would be great. Understandibly, what students do in library is not the library’s fault, but it is also incredibly aggitating when they’re that loud and all they are doing is playing games, taking up bandwidth while being incredibly disruptive.

The Library responds…

Thank you for your suggestion.

The library designates zones for noise levels in the library according to our guidelines for Considerate Use of the Library. Level 2 has been designated as a “Social” zone where noise is allowed, although I agree yelling is not acceptable and I will remind Library staff to be alert to this concern. If you should need immediate action from staff to address a noise issue, please phone us on 9266 7166 (or just 7166 from a Library help phone) or email us libraryhelp@curtin.edu.au. This email address is monitored all the time the Library is providing full service and issues will be attended to as soon as possible once they are drawn to our attention.

Quieter and silent study areas are located on levels 4, 5 and 6 and we recommend these areas for both quiet group and individual study.

Barbara Parnaby
Manager
Curtin University Library

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Library Help Point Space Survey

By Curtin Library 20 August 2018 Library Services Comments off

Have you requested assistance from staff in the Library recently? How did you find our Help Point space?

The Library is asking for feedback to help us improve the area where we assist you. Please complete our survey for your chance to win one of 5 $5 Guild coffee vouchers. Terms and conditions apply.

Complete survey here.

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Suggestion: VC and Post-Graduate Room

By Curtin Library 16 August 2018 News & events Comments off

From the suggestion box@Curtin Library…

Can we please get two different rooms for the VC list and post-grad students please?

The Library responds…

Thanks for your feedback. This is being explored as part of the planned Library refurbishment works.

Colin Sinclair
Manager
Curtin University Library

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Suggestion: Library Blinds

By Curtin Library 13 August 2018 News & events Comments off

From the suggestion box@Curtin Library…

For the level 2 big library windows facing the ampi-theatre. Blinds that go up and down would be far more useful and helpful instead of vertical blinds as the sun sits just below the top of the blinds and hurts everyones eyes. Then more sunlight would enter into the library as more people would open them.

The Library responds…

Thanks for you feedback, this is something we can consider when making changes to the area.

Colin Sinclair
Manager
Curtin University Library

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ProQuest database maintenance Sunday 19 August

By Curtin Library 13 August 2018 News & events Comments off

Due to infrastructure maintenance all ProQuest databases will be unavailable Sunday 19 August between 10.00am and 6.00pm (local Perth time). We apologise for any inconvenience.

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Suggestion: Air-Conditioning Temperature

By Amber Wilson 10 August 2018 News & events Comments off

From the suggestion box@Curtin Library…

It’s way too hot on level 2 in the library. It’s probably around 25-30 degrees when outside is 10. It doesn’t need to be this hot. We dress for winter.

The Library responds…

Thanks for your feedback.  We appreciate that the air-conditioning doesn’t always keep up with the weather so we’ll keep an eye on it.

Colin Sinclair
Manager
Curtin University Library

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Suggestion: Recall Process

By Amber Wilson 9 August 2018 News & events Comments off

From the suggestion box@Curtin Library…

It would be great if we could choose to reserve a borrowed item, rather than recalling it. If someone else has a book out, I don’t always need to shorten their time with it – but I would like to reserve it so that when they are done I can borrow it next. It would be nice to have both options. Thanks!

The Library responds…

Thank you for your suggestion. We are currently reviewing our recall processes and the way that we loan books to our clients. We will incorporate your feedback into our review.

If you have any other suggestions, please let us know.

Barbara Parnaby
Manager
Curtin University Library

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Suggestion: Food in the Library

By Curtin Library 3 August 2018 News & events Comments off

From the suggestion box@Curtin Library…

There should be a no eating rule in the library – there is a girl sitting next to me eating cherries with her mouth open and making smacking noises loudly. I am very uncomfortable by this and need to relocate due to her noise inconsideration. Please make more signs and effort to deter people from bringing food into the library. thank you.


Can we please change the rules to be no eating in the library? Yesterday I was there and a girl had nachos not only was she dropping it everywhere and making a mess but the whole area smelled like onions and chilli it was disgusting!! Today there is a guy sitting behind me chewing on a crunchy apple and make an annoying noise. Its really inconsiderate – there are plenty of cafes and places to eat I dont understand why people are allowed to do it in the library?!! Water and coffee cups (With lids) are fine but the noise and smell of food is really off putting and distracting. Please initiate new rules and penalties for it. Thank you

The Library responds…

Thank you for your suggestion.

Library staff are aware of how annoying some of the smells and noise from food can be and we have a considerate policy focused on noise, food and drink. We have designated zones throughout the library with strictly no food, drink or noise in silent areas, some inoffensive snacking allowed in considerate areas and eating, drinking and noise allowed in social areas.

Staff do walk through to keep an eye on this (as well as other unacceptable behaviour) and I will ask them be aware of the concerns you have raised. If you are in a situation where other Library clients are consuming food beyond where it is allowed in the Library, particularly if it is disturbing your study environment, please let Library staff know by phoning us on 9266 7166 (or just 7166 from a Library help phone) or emailing us on libraryhelp@curtin.edu.au. This email address is monitored all the time the Library is providing full service and issues will be attended to as soon as possible once they are drawn to our attention.

Barbara Parnaby
Manager
Curtin University Library

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Suggestion: Noise on Level 6

By Curtin Library 3 August 2018 News & events Comments off

From the suggestion box@Curtin Library…

The room that shares the wall with the Level 6 Silent Room seems to be hosting information sessions of some kind. It is quite loud and is easily heard from anywhere within the Level 6 Silent Room. Is it possible for these sessions to be held elsewhere? We need silence for effective study. Please.

The Library responds…

Thank you for your suggestion.

It is unfortunate that our teaching space shares a wall with the silent space. We will remind staff who hold workshops in room 6105 of the need to keep volume at a minimum.

If you need immediate action from staff to address a noise issue, please phone us on 9266 7166 (or just 7166 from a Library help phone) or email us libraryhelp@curtin.edu.au. This email address is monitored all the time the Library is providing full service and issues will be attended to as soon as possible once they are drawn to our attention.

Barbara Parnaby
Manager
Curtin University Library

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2018 Orientation Activites: Week 1, Semester 2

By Curtin Library 26 July 2018 News & events Comments off

Get confident using the Library, our resources and facilities by coming to a Library tour or session during week 1. No need to book but places are limited, arrive early!

Library Tours

A Library tour is your opportunity to get familiar with the resources and facilities available, so that you can get the most out of the Library from day one.

Monday 30 July 11am
Tuesday 31 July 11am
Wednesday 1 August 11am
Thursday 2 August 11am
Friday 3 August 11am

30 minute tours, meet on level 2, building 105 near Lounge @ Your Library.

Library: What’s On Offer

Learn how to navigate the Library’s online resources, including how to borrow a laptop, book a study room, use e-books and access journal articles.

Tuesday 31 July 12.15pm
Thursday 2 August 11.15am

45 minute sessions, meet in room 225, level 2, building 105.

O Day Stall

Visit the Library, Learning Success and the Makerspace at Curtin Student Guild’s O Day event on 1 August 2018 11am – 2.30pm for information about how we can help your studies.

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