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Competition winners: LibQual survey

By Curtin Library 22 June 2017 News & events No Comments »

The Library is pleased to announce the winners of three $300 Co-op Bookshop vouchers and prize packs. The vouchers were awarded for completing the recent LibQual survey.

Winner2 (new edit)

Winner Trevor Mazzucchelli (Faculty of Health Sciences)

Winner Anneli Robbshaw (Office of Research & Development)

Winner Anneli Robbshaw (Office of Research & Development)

chong 2-cropped

Winner Chong Ting Yen (student at Curtin Malaysia campus)

Congratulations to our prize winners, and thanks to all that participated in the Insync survey. We are currently analysing the results and considering your feedback.

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Semester break opening hours

By Curtin Library 21 June 2017 News & events Comments off

Curtin Library opening hours will change over the semester break. Please see our libraries’ opening hours below:

Robertson Library (Bentley)

The Library will shut at 6pm on 23 June 2017.

SEMESTER BREAK (24/6/17 – 30/7/17)
Monday – Friday 8am – 6pm
Full service, all floors open to all clients.
Saturday – Sunday
Closed

WA School of Mines Library (Kalgoorlie)

The Library will shut at 5pm on 23 June 2017.

SEMESTER BREAK (24/6/17 – 30/7/17)
Monday – Friday 8.30am – 5pm
Full service available.
Saturday – Sunday
Closed

Curtin Graduate School of Business Library (Perth CBD)

Normal opening hours apply.

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Suggestion: study room use

By Curtin Library 19 June 2017 News & events Comments off

From the suggestion box@Curtin Library…

Dear Library Team,
I have notices multiple times that students dump their belongings on a table in the silent room and then disappear for an hour or two, or use them to sleep. In my opinion it defeats the purpose of the “study” room and it is unfair for people who could use that table to actually study in peace.

The Library responds…

Thank you for the feedback. I can understand it is annoying when people leave their belongings, which not only inconveniences others but can lead to theft. Tables should certainly not be “reserved” in this way and we are looking at ways to encourage students to be responsible for their belongings.

If you are having difficulty finding a study space during busy times, please speak to a member of Library staff for assistance.

Barbara Parnaby
Manager
Curtin University Library

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Suggestion: laptop power cables

By Curtin Library 15 June 2017 News & events Comments off

From the suggestion box@Curtin Library…

HI
I was wondering if you guys could have some spare chargers at reception, especially for MacBooks and maybe other laptops/phones when someone forgets their charger
thank you

The Library responds…

Thank you for the suggestion. The Library does offer a charge bar with connectors so that you can recharge most mobile phones. We are looking into the possibility of extending the types of connectors and placing another charging bar in the Robertson Library.

With regards to loaning out chargers, it would be difficult to justify only providing these for Apple products and difficult to extend support fairly to the huge range of possible devices in use. If you forget your charger, you may like to make use of the fixed computers in the Library or loan a laptop from us.

Barbara Parnaby
Manager
Curtin University Library

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Suggestion: level 6 study rooms

By Curtin Library 14 June 2017 News & events Comments off

From the suggestion box@Curtin Library…

Allow students to book one of the few individual study rooms on Level 6, and make them silent all throughout the semester. This would greatly assist those of us who are easily distracted.

The Library responds…

Thank you for the suggestion. Based on the popularity of the ‘Silent on Six’ initiative during exams, the Library will review whether Level 6 can remain as a silent floor throughout semester.

We had not previously considered making individual study rooms bookable and will take this into consideration as we review and update our bookings system during the semester break.

Please watch for any updates for Semester 2.

Barbara Parnaby
Manager
Curtin University Library

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Suggestion: Library facilities

By Curtin Library 14 June 2017 News & events Comments off

From the suggestion box@Curtin Library…

a few easily accessible microwaves to help heat up food brought from home.

sufficient amount of power points within reach of every work station

smaller group tables and more of them to accommodate more people as opposed to the large table currently. There is a lot of wasted floor space and table space that could be utilized. Whilst I understand and appreciate the choice in having large work spaces and nice open areas, for such a large library there is a struggle to find a seat every day and even more of a struggle to find a seat within reach of a power point. Which means you are forever waiting for someone at a table to leave.

The Library responds…

Thank you for the suggestions.

The Library has looked into providing a microwave in the past. Unfortunately University electrical regulations do not permit placing a microwave in the level 2 lounge for safety reasons.

The Library is aware of the need to provide even more seating and power. We are looking for further opportunities to increase the spaces available and number of power outlets as our budget and other refurbishment plans allow.

Barbara Parnaby
Manager
Curtin University Library

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Opening Hours 12 June – 24 July

By Curtin Library 9 June 2017 Library Services JCPML Comments off

Please note the JCPML will be open 10.00am – 1.00pm from Monday 12 June to Monday 24 July.

Normal opening hours will resume on Tuesday 25 July.

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Suggestion: requesting resources

By Curtin Library 6 June 2017 News & events Comments off

From the suggestion box@Curtin Library…

The recall system is being taken advantage of. I’ve often had holds on books I need urgently only to have them recalled – probably by the same person I recalled them from – as soon as I check it out. There needs to be a way we can contest or negotiate recalls so they suit everyone. Playing the ‘recall game’ back and forth is unproductive and should not be the only option.

The Library responds…

Thank you for your suggestion that the Library consider a process to contest or negotiate recalls.

The Library regularly reviews policies for loaning and requesting resources so we could consider this. However, I would be concerned this would not be well received and would inconvenience clients. The Library has considered is extending the return time for requested items. However, this would also delay receiving a copy of a book. We do purchase electronic versions of books wherever possible to mitigate.

The current system, which allows you to have an item for at least 7 days following a request by another client is available for all Curtin staff and Curtin students and is the fairest way we have found so far to share a limited resource.

Where an item is a textbook or has a very high number of loans and requests, we can certainly consider purchasing additional copies. I would invite you to get in touch with me via barbara.parnaby@curtin.edu.au in regards to specific titles.

Barbara Parnaby
Manager
Curtin University Library

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Suggestion: furniture

By Curtin Library 6 June 2017 News & events Comments off

From the suggestion box@Curtin Library…

Hi, On level 5, I’ve noticed empty desks with no chairs. When I want to study there and can’t find a desk with a chair, it’s a bit annoying. Could you do a quick chair count and find out where they’ve gone. Maybe in some study rooms?

The Library responds…

Thanks for reporting this, I will ask Library staff  to have a look at this as soon as possible. We have a task to regularly re-set the furniture overnight, including rounding up and returning chairs to various study spaces, but it may be that we need to increase the frequency during busy times.

Barbara Parnaby
Manager
Curtin University Library

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New look catalogue – sneak peek

By Curtin Library 6 June 2017 News & events Comments off

In July the Library will be introducing an exciting new-look catalogue. This will have the functionality of the old catalogue but with a clearer more intuitive design. You will see a clean, uncluttered interface offering easy access to our resources and services. The new interface has been optimised to work on all devices including mobile phones.

Screenshot

Following the July launch, we will be seeking your input so we can evaluate your response to the new design.

So, when you return from your well-earned break to start second semester, check out the new look Library Catalogue. It’s getting a refresh!

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