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Curtin University
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Suggestion: soundproofing

By Curtin Library 9 March 2016 News & events Comments off

From the suggestion box@Curtin Library…

Better soundproofing of level 6 study rooms and group meeting rooms throughout the library. Even with people maintaining the quiet level of conversation suggested in these rooms the noise carries through as if the walls are paper. Perhaps some audio style sound proofing panels would help.

The Library responds…

Thank you for your suggestion.  You suggestion is a good one and it is something the Library would like to implement.  Our investigations have demonstrated even sound insulating the ceiling would make a difference. However, the options are very expensive.  The Library hopes this will be included in a future upgrade of the facilities in the Library.

Lynne Vautier
Associate Director
Curtin University Library

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Suggestion: armchairs

By Curtin Library 8 March 2016 News & events Comments off

From the suggestion box@Curtin Library…

Whilst the chairs at computer terminals and study tables are more than sufficient for their purpose, I feel that perhaps the armchair style seats are a little lacking. When sitting for long periods while reading many chapters of a text the existing armchairs are a little lacking. Suggestion: Some sort of ergonomic armchair designed with lengthy sitting periods in mind. These can be designated for those reading through large text books and self managed by students.

The Library responds…

Thank you for your suggestion. The Library is well aware how important a comfortable chair is when you are studying, especially for long periods. We are continually trying to provide the best, most robust and comfy chairs as resources allow. I will make sure your suggestion is presented to our group that is responsible for making decisions as we replace our furniture.

Lynne Vautier
Associate Director
Curtin University Library

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Suggestion: quiet room

By Curtin Library 8 March 2016 News & events Comments off

From the suggestion box@Curtin Library…

Could you please consider to change the computer rooms on level 6 from quiet to silent?? people are not really quiet and disturb others from studying!

The Library responds…

Thank you for the suggestion. We always appreciate suggestions about how the Library space can be organised to serve Curtin students and staff more effectively. I think this is a good idea and I will raise this with the Library’s Space Planning Group. Watch this space!

Lynne Vautier
Associate Director
Curtin University Library

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Suggestion: closing message

By Curtin Library 7 March 2016 News & events Comments off

From the suggestion box@Curtin Library…

The closing message beep at the end of services in the evening scares me half to death, even when I know it’s coming – I forgot about it over the break! Perhaps a composition by Curtin’s music students could be arranged?

The Library responds…

Thank you, that is a nice suggestion. I am not sure if Curtin University has music students! I can imagine if you are deep in study it could be an abrupt interruption. The message is designed to attract attention, even for people wearing headphones or who have fallen asleep.

Lynne Vautier
Associate Director
Curtin University Library

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Suggestion: charging station

By Curtin Library 7 March 2016 News & events Comments off

From the suggestion box@Curtin Library…

Could you please ad USB-C connectors to the charging stations?

USB-C is the new standard that is being rapidly adopted by computing devices.

The current list is as follows: Macbook, ASUS, Chromebook, OnePlus 2, Nexus 5X and 6P, Microsoft Lumia, LG G5.
Samsung and iPhone are rumoured to use USB-C on their new devices.

The Library responds…

Thank you for the information.  That is very useful. We will see if we can include that facility in any future charging facilities we purchase and make available for students.

Lynne Vautier
Associate Director
Curtin University Library

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Labour Day – Western Australia

By Curtin Library 7 March 2016 Library Services JCPML Comments off

“On Monday, Westralian Labor will celebrate its annual festival. What a day!” John Curtin, 30 April 1926.

In 1921 observance of May Day as Labour Day replaced the holiday and parades of Eight Hour Day which had previously taken place in October. From 1949 the Labour Day holiday became the first Monday in March.

The holiday as a celebration for workers commenced with a march and procession of floats through the city, followed by a picnic and athletics competitions at Claremont Showground, cycling and motorcycling races and trotting events.

John Curtin was involved in the organisation of Labour Day processions and in 1926 wrote The Significance of Labor Day, for the 30th April edition of the Westralian Worker. For the full article see JCPML00302/477.

Eight Hour Day, JCPML01223/2

The photograph above shows a group taken on Eight Hour Day, 1917, in front of Trades Hall, Perth, Records of Ken Kelsall JCPML01223/2.

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Suggestion: charging station

By Curtin Library 3 March 2016 News & events Comments off

From the suggestion box@Curtin Library…

Could we please another phone charging station near the Makerspace area or level 3 (near the sleeping pods)? During peak hours, people crowd around the existing charging station.. A 2.1 amp charging station would be nice…. Thank you :)

The Library responds…

Thank you for your suggestion. The Library knows how useful the charging stations are and we are looking at installing another one. Your suggestions on a good location are very useful. We hope to have another in place very soon.

Lynne Vautier
Associate Director
Curtin University Library

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Suggestion: Click and Collect Service

By Curtin Library 2 March 2016 News & events Comments off

From the suggestion box@Curtin Library…

I was unhappy to visit the library today, having checked online 24 hours ago that a book was available, I arrived on campus to collect it to find that under the new ‘click and collect’ initiative I was unable to borrow it despite finding it on the shelf. While I understand that the library is constantly seeking to improve user service – ‘click and collect’ needs to mean that the item is collected from the shelf by the library very quickly to avoid other users such as myself being disadvantaged. If you are going to offer this service – make sure it is a quality service – 24 hours post request and still on the open shelf is not good enough. I support new customer service initiatives however, if the library cannot ensure speedier removal of the items from the open shelf & change of the items displayed availability status, in seeking to help one group of clients you are in fact causing dissatisfaction to another. It feels unfair – like that if I had been lazier and asked to library to fetch the book for me I would have in fact gotten hold of it much quicker.

Bookless & not happy

The Library responds…

Thank you for your valuable comment about our brand new Click and Collect Service. We are very pleased when people take the time to share with us your experience. The Library is working hard to introduce this much requested service. Our intention is to collect the items from the shelves three times every day.

I believe the delay in collecting the items from the shelf was an anomaly and partly based on the sheer volume of clients we were assisting throughout the day on the first day of semester. I am confident your experience in obtaining the resources you need for your study will be better in the future.

Lynne Vautier
Associate Director
Curtin University Library

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Suggestion: Library temperature

By Curtin Library 1 March 2016 News & events Comments off

From the suggestion box@Curtin Library…

Why is the library so cold particularly in the evening??

The Library responds…

Thanks for your question. I understand from the University people who look after the air conditioning it is difficult to get the balance right and it can depend on the number of students in the building (producing heat!). I have asked if it is possible to adjust the temperature overnight when there are fewer people in the building and will do so again.

Lynne Vautier
Associate Director
Curtin University Library

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Robertson Library improvements 29/2/16 – 4/3/16

By Curtin Library 26 February 2016 News & events Comments off

The Library is working to improve your study environment and you may notice some temporary disruptions over the next week.

Level three
The final commissioning of the lights on this level will occur on Monday 29 February. Minimal disruption is anticipated.

Level four
The audio visual and microform area will be unavailable from Wednesday 2 March to Thursday 3 March due to data point installations.

Level five
The carrels adjacent to the Teaching Resource Collection will be unavailable from Monday 29 February to Thursday 3 March due to electrical upgrades.

Level six
The final commissioning of the lights on this level will occur on Monday 29 February. Minimal disruption is anticipated.

Please contact the Library on +61 8 9266 7166 if you have queries about any of these improvements. The Library apologises for any inconvenience this may cause.

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