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Reading list outage

By Curtin Library 16 April 2018 Facilities Comments off

 

Please be advised that the Reading List service is currently unavailable.

We apologise for any inconvenience and will advise when this service has been restored.

UPDATE: The Reading List service is now available again.

Thank you for your patience.

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Suggestion: Group Study Room Cubicles

By Curtin Library 12 April 2018 News & events Comments off

From the suggestion box@Curtin Library…

The cubicles, 6.59 to 6.61 are for group discussion. but they are not completely separated from the other cubicles for less than 3 people. they are very noisy. these 3 rooms only become group study room from this semester. i really want to suggest that the library to improve the sound proof of those rooms or find someone to control their volume. it’s really annoying.

The Library responds…

Thank you for letting us know about the noise from group study room cubicles on Level 6.  I have reviewed and agree the partitioning is thin so that groups can be heard, even when people are speaking at a normal to low volume.  We will re-purpose these and update the signage.

Barbara Parnaby
Manager
Curtin University Library

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Unusual smell in Robertson Library

By Curtin Library 10 April 2018 News & events Comments off

Due to new equipment in Robertson Library you may notice a burning smell. We expect this to dissipate as the equipment settles.

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Visualising Curtin researcher activity

By Curtin Library 29 March 2018 News & events Comments off

Library staff teamed up with Curtin academic Dr. Pauline Joseph to supervise a Curtin HIVE (Hub for Immersive Visualisation and eResearch) summer intern project sponsored by the University Office of Research and Development. Aaron Kent, a second year Bachelor of Science (Computing), majoring in Software Engineering was assigned to our project.

The summer internship is an intensive 10-week program that provides students an opportunity to experiment with visualisation technologies and learn from the experts at the Curtin HIVE working on a practice-based research project.

Aaron analysed the Library’s EZproxy log files, which is a rich dataset of logged authenticated use of the Library’s collection of online resources (databases, e-journals, and e-books). The anonymized dataset spans from 2013 to 2017 and comprises about 30 million lines per month.

Aaron created two visualisation prototypes from the EZproxy dataset.

Global Visualisation of Curtin Research Activity uses a geographical map of the world as a platform to showcase from where each of the research requests are coming from, the time the request was made, and how large the file size of the request was. This interactive prototype allows query via a search interface, which then displays the results using a reverse waterfall model.

HIVE1

Database Usage Visualisation – showcases the usage of the various Library subscribed databases by staff and students daily over a month in April 2017. The three-dimensional bar graphs provide a ‘city skyline’ visualisation of the databases’ usage.

HIVE2

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Learning Success & Studiosity

By Curtin Library 29 March 2018 News & events Comments off

Studiosity

A commitment to enhancing the Curtin student experience and improving retention, regardless of level, mode of enrolment or location is the driver behind a new service delivery approach in the Library in 2018. A new Learning Success team is delivering services that combine academic skills development (from the former Learning Centre and UniPASS teams) with information and digital skill development (from librarians and the Makerspace).

As part of this new service, the Library has implemented a pilot of Studiosity for all Curtin first year students. Studiosity provides access to personalised expert help with assignments and a ‘writing feedback’ service.  The service is accessible 24/7 regardless of location, is delivered through Blackboard and has been funded for 2018 from Student Services and Amenity Fees.

So far, Studiosity has proved popular with students, and the Library is expecting heavy use over the upcoming tuition free weeks.

Coupled with face to face student support and other online resources, the Learning Success team provides an important service in academic and information skill development.

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Support for postgraduates

By Curtin Library 29 March 2018 News & events Comments off

GRASP

The Graduate Research Advanced Skills Program (GRASP) was launched in February 2018, and is designed to enable Higher Degree by Research (HDR) students to take control of their research projects from the beginning. ‘Advanced skills’ in research refers to the knowledge, capabilities, dispositions and practices which enable HDR students to achieve excellence in producing a long dissertation and shorter academic papers.

The program is in its development phase. So far, it includes a Candidacy Proposal series, Research Writing series and SuperSearcher series, as well as workshops on literature review, statistical packages for data analysis, research data management, data visualisation, copyright, hybrid thesis/thesis by publication. Writing intensives (‘shut up and write’) are planned for mid-year. The GRASP theme for May workshops is ‘Data’ (collection, analysis, visualisation, management), and planning is under way for workshops in June which will focus on publishing.

The program aims to promote awareness of the need for effective and ethical communication in the documentation, presentation and publication of research results. Video recording and resources for many of the workshops are provided for Curtin HDR students elsewhere in Australia and around the globe. Attendance at workshops has been strong, and the program is very well supported and promoted by Faculty Librarians, the Research and Copyright team and the Library Communications team.

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Meet our Manager, Collections

By Curtin Library 29 March 2018 News & events Comments off

David Wells

One thing I like about my role is the variety of different activities it involves.  The Collections Team is responsible for ensuring (as far as we can) that students and staff have access to the resources they need for success in their learning, teaching and research. We coordinate development and review of the Library’s electronic and physical collections, handle acquisitions, licensing of electronic resources and cataloguing, and manage the catalogue tools which clients use to find out about our collections.  We also run the Library’s reading list and document delivery services, and look after the Library’s archival and special collections.

When I’m not working with other members of the Collections Team and Library colleagues, I might be talking to suppliers about new subscription models, discussing currency hedging with Financial Services, debating Catalogue functionality with our library systems vendor, trying to understand the technology of archival cool rooms, or planning a book launch. I also present my team’s work in forums outside the Library. Last year, for example, I gave a presentation at a conference in Oxford on the Curtin materials availability project – an approach to identifying how successful the Library is in providing the information resources our clients need and isolating the reasons they might not find what they want so that we can address them.

Other Collections Team achievements in 2017 included upgrading the Catalogue to a new version of the Primo software, rationalising the Library’s map collection and completing the implementation of the new Leganto Reading List service. We have also worked to develop culture within the team by creating a Team Charter to reflect and reinforce our shared values.  Major projects for this year include reviewing the Library’s book collection in preparation for the Library refurbishment project, implementing a new system for managing the Library’s electronic reserve documents and reviewing our approach to special collections.

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Launching Library Help

By Curtin Library 29 March 2018 News & events Comments off

Our Client Engagement Team launched new Library Help areas at Robertson Library and Kalgoorlie Library this semester. Our spaces and support are in line with the Library’s new, blended service model, where clients receive help for all types of enquiries at one place. The name ‘Library Help’ is simple and consistent with the language on the Library’s website, with the team managing online queries and taking on a greater range of complex enquiries as part of the new model.

For walk in service, Library staff, with prominent ‘ASK ME’ lanyards, are available to welcome visitors and provide advice on library services, finding their way around the library, and finding books, journal articles and other information for their studies and research. Staff can also refer clients for further support, including booking short appointments with a librarian.

At Robertson Library, IT help is on hand, with Abacus IT Helpdesk staff relocated and available in the same area, assisting with a range of IT queries.

As the team learn and try things in the space, the Library is making the most of the opportunity to experiment.  At Robertson Library we have found the Library Help area is a busy, friendly environment where we can interact easily with clients.  At times it can get noisy and the students can take over the space; this area can become crowded as they wait for help. We plan to survey clients and elicit more thoughts on the area in future.

In response to feedback and observations so far, we will be adapting aspects of the Library Help area, aiming to improve our ability to work with clients in the area and to take forward the best ideas into future redesigns for the Library.

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Suggestion: Monitoring Noise

By Curtin Library 28 March 2018 News & events Comments off

From the suggestion box@Curtin Library…

Hi
could the library staff be a bit more stricter with noise levels from groups sitting in the library, especially on level 4 where the open walled rooms are, you can hear some groups from the other side

The Library responds…

Thank you for the feedback on noise levels. I have asked Library staff who monitor the areas to be alert to concerns about noise and remind people of the rules. It can help if you also report problems like this as soon as they arise and you may like to email Libraryenquiries@curtin.edu.au. This email address is monitored all the time the Library is providing full service and issues will be attended to as soon as possible once they are drawn to our attention.

Barbara Parnaby
Manager
Curtin University Library

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Suggestions: Loan Periods

By Curtin Library 26 March 2018 News & events Comments off

From the suggestion box@Curtin Library…

I think the library needs to work on the loan tables in its ILS. Making materials due on Sundays and observed holidays is not practical for a campus such as Curtin, which isn’t a residential campus. It’s nice that library has extended hours outside of normal business hours, but it is unrealistic to think that people will drive to campus over a holiday weekend just to return a book and to penalize them with high fines. Please think about adding some extra logic to the loan tables that is flexible around Sundays and Curtin observed holidays.

The Library responds…

Thank you for your feedback. I can understand that it may not be possible or convenient to come to campus on the weekend. Due dates are determined by when the Library is open with Library staff attending the Library Help area, and may indeed fall on a weekend day or public holiday. They will not be due on a day the Library is closed. As a rule, if you loan an item on a weekday, it will be due back on a weekday. If it is requested by another person, this may alter the day. Overall, the Library is aiming to provide equitable access to the resources and limiting due dates to weekdays may unfairly shorten or increase loan lengths for many items.

Unless a book is requested by someone else, it will renew automatically and you will have the option to return on a date that is suitable for you. There are a few other cases in which items will not renew automatically (please see http://library.curtin.edu.au/borrowing/library/renewal/ for full details). If you have should have any queries about due dates on specific items, please contact us via Library Help: https://library.curtin.edu.au/help/.

Barbara Parnaby
Manager
Curtin University Library

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